June 15, 2017
To The Entire Staff-
A much heartfelt thank you for the wonderful care you gave our mother. AB during her brief stay. We were overwhelmed with you kindness, professionalizm, and genuine concern you bestowed on her. Ther are not enough kind wordsto tell you how greatful we feel Each and everyone of your staff is responsible for her speedy recovery and care Thank you.
I now realize why you are a five star facility!!!
AB & Family
October 7, 2016
As a patient my experience was top notch! and enjoyable!!
Making new friends was the best, and I will not hesitate recomending Bel-Air to friends.
July 24, 2015
Life begins with care takers, and end the same. During our life,, our journey takes us on so many avenue's that we lose sight and appreciation for the very things that give us our independence. At some point, the elderly become just as dependent as they were as an infant. It is at that time, that the family comes to the harsh realization that their loved one will need the help from a nursing home or an assisted living facility to ensure the the quality of life they deserve-that unfortunately their family members simply cannot provide. For us, and I assume for most, making that decision was difficult. It involved guilt, saddness, and an emotional pursuit for a facility that we trusted enough to provide outstanding care for our loved one. Our family was truly blessed to have found that and more in Bel-Air Nursing and Rehab Center, for a man we all loved and adored: Walter. The staff of Bel-Air truly became an extension of our family, who we will always be forever grateful for.
Our Father, Grandfather, Great-Grandfather, Brother, Uncle, Cousin and friend took his last breath in the early morning hours of July 20th , 2015. As we mourn his passing, we also celebrte 81 years of his life and memories. We reminisce on good times, dig out old photos, and last but not least, recall all who played an intricte part in his life. This includes your facility and staff. Walter enjoyed being part of your community, and as his extended family, you provided us with peace-of-mind knowing our loved one was safe, happy , and well cared for. He loved "Happy Hour" every Wednesday, and whenever there was live entertainment. He also enjoyed the Friday BBQ's, and was very appreciative to Andy for always giving him his "BIG" breakfast that had to include 6 pieces of toast and oatmeal along with whatever was on the menu. He was comforted knowing that he was part of the Bel-Air family - a family that provided an unwavering commitment to his health, love and support for his mind and soul, patience and acceptance with his Dementia, and devotion and humanity from the staff.
A very special thank you to Toni, his nurse who even visited my Dad at the hospital daily during his last days. We all feel she went way above and beyond. Toni had such a calming effect on him. She would sit and talk with him, and you could just see him relax. We cannot even begin to express our gratitude for the care this man received during his final stage of life. From the bottom of our hearts, we thank you!
As we say our final goodbyes to our loved one (for now), we also say goodbye to a community that became family. To a facility that forever changed our minds and hearts on nursing homes and assisted living. Please know we acknowledge and give you all the praise for a job that requires a high level of patience, understanding, love, commiment, knowledge, acceptance, devotion and humanity. The elderly become family to you. You walk them through what most would say, the most difficult times of ones life. You mourn the loss of these people you become attached to, just the same as their blood family. It takes strength both mentally and physically to do the job you do.
From our family to yours ... thank you for the outstanding care that you provided Walter until the very end.
All of our love,
the family of Walter P.